Enter your keyword

Blog

Check out our news

EMAIL MARKETING: INVESTING GENERATING RETURN?

EMAIL MARKETING: INVESTING GENERATING RETURN?

Email marketing also known as email is one of the most commonly used tools to take your business to the knowledge of customers. Some say it is outdated and no longer yields the desired results. Really? A good layout, relevant and coherent information, a visual appeal and the right call make 100% difference in acceptance...

HOW TO ADAPT THE CULTURE OF THE COMPANY

HOW TO ADAPT THE CULTURE OF THE COMPANY

Different places, new people, new customs and a new culture. Everything is new when one decides to enter the job market. But after all, how to fit the culture of the company? It all starts before the job interview. Every company has a well defined mission, vision and values, it is up to the candidate...

DO YOU KNOW THE CONSUMER MOBILE?

DO YOU KNOW THE CONSUMER MOBILE?

Modernity brought with it new forms of communication with customers. In the age of technology, more and more consumers want to solve everything by the mobile device. And it’s up to companies to optimize their customer service. Time for an upgrade! Agility in service is one of the main factors of preference for the mobile...

DO YOU KNOW IF YOU COMMUNICATE WITH THE CUSTOMER?

DO YOU KNOW IF YOU COMMUNICATE WITH THE CUSTOMER?

What distinguishes the customer during a call is the quality of service. Even when the problem to be solved is stressful and very serious, a clerk who knows how to use words well and can efficiently solve what the client is looking for can reverse the situation in his favor. Never during the service make...

HOW TO GET OUT IN AN EMPLOYMENT INTERVIEW

HOW TO GET OUT IN AN EMPLOYMENT INTERVIEW

Are you looking for a job? Here are some tips for you to do well in an interview. 1 – Be punctual: punctuality counts extra points in the job interview. If you are punctual in the first contact it is very likely that in the day-to-day business practice you will be too. 2 – Do...

CHALLENGES OF INNOVATION

CHALLENGES OF INNOVATION

With the advancement of the corporate world, innovations have become necessary for any company. Focused on reducing costs, increasing profits and maintaining customers, good management becomes one of the main pillars for the Call center, aiming to solve the day-to-day challenges, engaging employees and reaping the results. In this sense, 5 steps were created to...

HOW MUCH DOES YOUR TALENT COST?

HOW MUCH DOES YOUR TALENT COST?

I’m a freelancer, now what? The autonomous professional is increasingly appearing in the market and offering all kinds of service / product that we can imagine. For beginners, what to take into consideration when charging for the service provided? Investment. Not necessarily just the money invested in some product / service, but the subjective values...

RH – SOCIAL VECTOR

RH – SOCIAL VECTOR

It consists of actions focused on social causes, every two months donations are made to different institutions in need. We always count on the support of our collaborators, encouraging the participation of all and raising awareness of the importance of each one to bring joy, love and well-being to those most in need.  

CREATIVITY: HOW TO KEEP IT?

CREATIVITY: HOW TO KEEP IT?

It is normal sometimes to have certain “mental blocks of creativity”. Nothing flows, ideas simply disappear and things end up not going as planned, generating dissatisfaction with ourselves. But what to do to open the mind and think “out of the box”? Referrals – find other work related to the activity you intend to do,...

MOTIVATION: THE IMPORTANCE OF THE MOTIVATED COLLABORATOR

MOTIVATION: THE IMPORTANCE OF THE MOTIVATED COLLABORATOR

Is your team motivated? What do you do to keep a satisfied staff doing a great job every day? Here are some tips! “Someone asked how was your day? “As well as the lyrics of Charlie Brown Jr.’s music, it’s always important to start the day by showing that you care about your collaborator, asking...

Pin It on Pinterest