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THE ART OF ATTRACTING THE CONSUMER FOR YOUR BUSINESS

THE ART OF ATTRACTING THE CONSUMER FOR YOUR BUSINESS

Many aspects must be taken into account when it comes to enchanting the customer. Good service, a good look, quality and commitment to the consumer, are just some of the most relevant and crucial points to achieve sales. Let’s take a Contact Center example. Everything begins with the initial protocol of care. A “good day”...

ONLINE SERVICE

ONLINE SERVICE

The virtual world is seen in two ways by people who want some kind of service or product. One side loves the ease and convenience of solving almost everything through the web with online attendance. The other party fears the leakage of your personal information. In this post we will talk about this virtual world...

NEW TRENDS FOR EFFECTIVE SALES

NEW TRENDS FOR EFFECTIVE SALES

Understanding that the world goes through constant changes and that along with this people change and their consumption habits too, companies need to keep up with trends and increasingly improve their body and sales strategies. The more novelties and unique services tailored to each consumer profile, the better. More and more people are looking to...

THE DIFFERENTIAL OF A MOTIVATED TEAM

THE DIFFERENTIAL OF A MOTIVATED TEAM

Motivation is the key word for an excellent work environment. The companies that take care of their employees and give them the necessary support only have several gains. Is that you? How’s your team? Trainings Training and preparing your team is the beginning of everything. Employees who are capable and prepared to handle customers and...

RETENTION

RETENTION

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. Loyalty is the strategy that most provides profitability to the company, as it acts in a preventive way avoiding customer dissatisfaction and eliminating or...

POST-SALE: THE CHERRY OF CAKE

POST-SALE: THE CHERRY OF CAKE

Quality and effective service is something that consumers value on a daily basis. But have you ever thought that after-sales and customer follow-up, as well as satisfaction research, are the cherry on the cake? In today’s post we will give tips on how to win and especially keep the charm of the client for your...

KNOW OUR SERVICES – BACKOFFICE

KNOW OUR SERVICES – BACKOFFICE

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. Vector Contact Center has full support for Operations. We offer Backoffice services to support administrative services regarding operational demands. In addition to a Planning...

KNOW OUR SERVICES – MARKET RESEARCH

KNOW OUR SERVICES – MARKET RESEARCH

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. One of the biggest desires of companies is to reach their target at the right time. Our team is specialized in customer service, research...

KNOW OUR SERVICES – SAC

KNOW OUR SERVICES – SAC

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. The Customer Service Department (SAC) provides the company to listen to the demands, needs and suggestions of its customers regarding the products and services...

KNOW OUR SERVICES – RETENTION

KNOW OUR SERVICES – RETENTION

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. Loyalty is the strategy that most provides profitability to the company, as it acts in a preventive way avoiding customer dissatisfaction and eliminating or...

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