Enter your keyword

Blog

Check out our news

BACKOFFICE

BACKOFFICE

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. Vector Contact Center has full support for Operations. We offer Backoffice services to support administrative services regarding operational demands. In addition to a Planning...

MARKET RESEARCH

MARKET RESEARCH

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. One of the biggest desires of companies is to reach their target at the right time. Our team specializes in customer service, research and...

SAC

SAC

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. The Customer Service Department (SAC) provides the company to listen to the demands, needs and suggestions of its customers regarding the products and services...

AFTER SALES

AFTER SALES

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. A company that values ​​quality of service, Vector Contact Center is concerned not only with the sale of products and services, but also with...

TELEVENDAS

TELEVENDAS

In this post we will bring some of our services so that you can know and understand better about the category and add more value to the service of your company. One of our differentials in the market is the sales service, being one of the most effective means in the capture of customers. Being...

PRODUTIVIDADE

PRODUTIVIDADE

“Não consigo produzir bem no decorrer do dia. E agora?” Neste post traremos algumas dicas que te ajudarão a dar continuidade ao seu trabalho, sem deixar que o mesmo se acumule e acabe passando o dia e você fique com aquela sensação de que nada foi feito, mas poderia ter sido. 1 – Organize sua...

TRENDS: CARE OF SOCIAL NETWORKS

TRENDS: CARE OF SOCIAL NETWORKS

We must not underestimate the effects and potential of social networks. We live in an age where the consumer wants everything at their fingertips and in their time. Communicating with him through social networks is synonymous with flexibility of care, attention and, above all, the ability to solve immediate problems. Think that every service registered...

E-MAIL MARKETING: INVESTING GENERATING RETURN?

E-MAIL MARKETING: INVESTING GENERATING RETURN?

E-mail marketing also known as e-mail is one of the most commonly used tools to take your business to the knowledge of customers. Some say it is outdated and no longer yields the desired results. Really? A good layout, relevant and coherent information, a visual appeal and the right call make 100% difference in acceptance...

DO YOU KNOW THE CONSUMER MOBILE?

DO YOU KNOW THE CONSUMER MOBILE?

Modernity brought with it new forms of communication with customers. In the age of technology, more and more consumers want to solve everything by the mobile device. And it’s up to companies to optimize their customer service. Time for an upgrade! Agility in service is one of the main factors of preference for the mobile...

DO YOU KNOW IF YOU COMMUNICATE WITH THE CUSTOMER?

DO YOU KNOW IF YOU COMMUNICATE WITH THE CUSTOMER?

What distinguishes the customer during a call is the quality of service. Even when the problem to be solved is stressful and very serious, a clerk who knows how to use words well and who can efficiently solve what the client is looking for can reverse the situation in his favor. Never during the service...

Pin It on Pinterest