THE ART OF ATTRACTING THE CONSUMER FOR YOUR BUSINESS
Many aspects must be taken into account when it comes to enchanting the customer. A good service, a good look, quality and commitment to the consumer are just some of the most important and crucial points to achieve sales. Let’s take a Contact Center example. Everything begins with the initial protocol of care. A “good day” or “good afternoon” when cordial and sincere already mitigates the tension of the client in having to be making a call to a central to solve some problem. Have you ever stopped to think that the phrase, “What can I help you with?” Is very powerful in those hours? The client feels welcomed and important. You feel that you can count on the help of the company that is providing your service. In addition to initial contact and all customer service, we should not forget the after-sales service. It is he who keeps the customer interested in the company and awakens in him the memory of it.